Welcome to GlowOneSkin (“we”, “us”, “our”). This Shopping Policy outlines the terms and conditions for purchasing products from our website https://glowoneskin.com. By placing an order, you agree to the following:
All orders are processed within 1–2 business days after payment confirmation.
You will receive an email/SMS confirmation once your order is placed and another when it is shipped.
Orders placed on weekends or holidays will be processed on the next business day.
We ship across India through trusted courier partners.
Standard delivery time: 3–7 business days, depending on your location.
Shipping charges (if any) will be displayed at checkout before payment.
Delays may occur due to natural disasters, strikes, or courier issues. We will keep you updated.
We accept secure online payments via:
UPI
Credit/Debit Cards
Net Banking
Wallets
Cash on Delivery (if available)
All payments are processed safely through trusted third-party gateways.
You may cancel your order within 12 hours of placing it, provided it has not been shipped.
Once shipped, orders cannot be cancelled.
To cancel, contact us immediately at support@glowoneskin.com or via WhatsApp.
Due to the nature of skincare and hygiene products:
We do not accept returns once the product is opened or used.
Returns are only accepted if the product delivered is:
Wrong item
Damaged
Defective
You must report issues within 48 hours of delivery with unboxing video/photo proof.
If your return is approved, we will provide:
Replacement product OR
Store credit
(Refund is issued only in rare cases where replacement is not possible.)
Refunds will be issued only if:
Order is cancelled before shipping
Product is out of stock
Return claim is approved and no replacement is available
Refunds will be processed to your original payment method within 5–7 business days.
All prices shown on our website are inclusive of taxes unless mentioned otherwise.
Discounts, offers, and coupons may change without prior notice.
In case of a pricing error, we reserve the right to cancel the order and issue a refund.
We ensure accurate descriptions and images, but:
Actual color, fragrance, or texture may vary slightly due to natural ingredients.
Always perform a patch test before full use.
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For order-related queries, reach us at:
📧 Email: support@glowoneskin.com
📞 Phone/WhatsApp: +91 8828265523
🌐 Website: www.glowoneskin.com
